I was particularly miffed since their reason for not delivering one of the packages was:RECEIVER ON HOLIDAY;PKG DELIV NEXT BUSINESS DAY
I don't think so! I would know if we were on holiday and believe me, today was not a holiday. The excuse was that they had just put down random reasons for not delivering packages this evening. I was really tempted to chew out the dipshit who called to apologize. I've been dealing with UPS stupidity long enough to know that they have a specific reason that goes something like "Unable to deliver, rescheduled for...." See, that one doesn't annoy me as much because it's fairly neutral. They couldn't deliver it, they rescheduled, ok, fine. I'm not happy with that, but hey I deal with running a business, I know how that stuff goes. But I also know that they're doing this a little bit to regularly for me to believe that they had any intention of delivering stuff on time.
Eh, anyways, I'm hoping that my little call to complain will be noted and maybe they'll make a little more effort to deliver my packages on time (and hopefully intact). We'll see though.